Roland Kompalka
November 5, 2024

What is Scrum? A comprehensive introduction

Scrum is an agile framework that helps companies worldwide to develop products more efficiently and flexibly. Especially in dynamic environments, Scrum makes it possible to continuously adapt to new requirements and respond to customer needs. In this article, you will find out what the Scrum framework is all about, what important roles there are and what advantages Scrum offers in practice. We will also give you an insight into the various certification options, especially in the SAFe® 6.0 framework, and how you can take the next step in your career with our training programs.

Table of contents

Scrum is an agile framework that helps companies worldwide to develop products more efficiently and flexibly . Especially in dynamic environments, Scrum makes it possible to continuously adapt to new requirements and respond to customer needs. In this article, you will find out what the Scrum framework is all about, what the key roles are and what advantages Scrum offers in practice. We also give you an insight into the various certification options, especially in the SAFe® 6.0 framework, and how you can take the next step in your career with our training programs.

What is Scrum? - Basics and introduction to the Scrum framework

Scrum is an agile project management framework that was developed in the 1990s by Ken Schwaber and Jeff Sutherland to make software development more efficient. In contrast to traditional project management approaches, Scrum works in short, focused work cycles known as sprints. This iterative way of working makes it possible to react flexibly to changes and respond quickly to customer feedback – a key strength of the Scrum framework.

Why Scrum - advantages and goals of the Scrum method

Scrum is particularly flexible and adaptable. This makes it ideal for teams and companies that work in a dynamic environment. The most important advantages of the Scrum framework:

  • Transparency: Thanks to regular meetings and a clear allocation of roles, everyone in the team always knows exactly where the project stands.
  • Adaptability: Scrum enables teams to realign themselves with each sprint plan and respond to changing requirements.
  • Customer focus: The Scrum framework relies on continuous feedback from customers and stakeholders, which ensures that the product meets actual needs.
  • Efficiency and speed: Thanks to the short sprints, Scrum delivers tangible results quickly and thus promotes a productive way of working.

The roles in the Scrum framework - Product Owner, Scrum Master and development team

A Scrum team consists of three central roles that work together to achieve the goals of the project:

  • Product Owner: Responsible for the value of the product and the prioritization of tasks in the product backlog.
  • Scrum Master: The coach of the team who ensures that the Scrum principles are adhered to and removes obstacles.
    Find out more about the role of the Scrum Master here
  • Development team: Self-organized specialists who develop the product step by step and implement the tasks defined in the sprint.

Scrum values and principles - The cornerstones of the Scrum framework

Scrum is based on five core values: commitment, courage, focus, openness and respect. These values promote a constructive and productive working atmosphere and help teams to work towards a clear objective and collaboration. For example, focus strengthens concentration on the sprint goal, while openness and respect promote collaboration and facilitate honest feedback.

Scrum vs. traditional project management methods - differences and similarities

The Scrum framework differs significantly from traditional project management approaches such as the waterfall model. While traditional methods are based on fixed planning phases and a strict sequence of tasks, Scrum focuses on flexibility and adaptability. Through regular feedback rounds, Scrum is designed to constantly improve the product and integrate changes seamlessly. In the waterfall model, on the other hand, feedback is usually only provided at the end of the project, which makes adjustments much more difficult.

The Scrum framework and its processes

Scrum events and their importance in the Scrum framework

In the Scrum framework, there are four central events that structure the development process and ensure clear coordination within the team:

  • Sprint planning: The team jointly defines the goals and tasks of the upcoming sprint.
  • Daily Stand-Up: A short daily meeting in which each team member reports on current progress and potential obstacles.
  • Sprint review: After each sprint, the team presents the current progress and obtains feedback from stakeholders.
  • Sprint retrospective: At the end of a sprint, the team reflects on what went well and where there is room for improvement in order to further optimize collaboration.

Scrum artifacts in the Scrum Framework

The Scrum framework defines three central artefacts that contribute to the organization and visualization of work progress:

  • Product backlog: A prioritized list of all requirements that is managed by the product owner. These requirements are usually written in the form of user stories.
  • Sprint backlog: The task list for the current sprint that the development team creates.
  • Increment: The result at the end of a sprint that adds new value to the product and drives development forward.

Definition of Done - Why clear standards are crucial in the Scrum method

The “Definition of Done” clearly describes when a task is considered fully completed. These standards promote the quality of the results and prevent misunderstandings, as all team members have the same idea of a “completed” task.

Roles and responsibilities in the Scrum framework

The role of the Scrum Master - tasks and challenges

The Scrum Master is a central role in the Scrum framework and is responsible for both leading the team and promoting the Scrum principles. The Scrum Master removes obstacles that disrupt the flow of work and encourages the team to organize itself. The introduction of agile methods into existing company structures often poses a particular challenge for the Scrum Master.

The product owner - responsibility and stakeholder management

The Product Owner is the person who has the greatest influence on the “what” and “why” of product development. He ensures that the team works on the most important tasks and that the requirements are clear and prioritized. The Product Owner communicates regularly with the stakeholders to ensure that their requirements are taken into account in the product.

The development team in the Scrum framework - self-organization and responsibility

The development team in the Scrum framework organizes itself and is responsible for implementing the tasks in the sprint. This self-organization promotes personal responsibility and strengthens the team spirit, as each member is actively involved in achieving the goal.

Cooperation between the roles - a harmonious Scrum team

The Scrum framework thrives on close and transparent collaboration between the various roles. The Scrum Master promotes communication and removes obstacles, the Product Owner ensures the correct prioritization of tasks, and the development team works on implementing the goals – a harmonious collaboration that ensures agile success.

Implementation of the Scrum method in companies

First steps with Scrum - tips for beginner teams

For teams that are new to Scrum, it makes sense to practise on smaller projects first in order to understand the basics and principles. Workshops and training courses are a helpful way of familiarizing yourself with the Scrum framework and avoiding typical mistakes.

Scrum at company level - scaling and adjustments

The introduction of the Scrum framework in large companies requires a scalable method. Approaches such as Scaled Agile Framework (SAFe®) or Large Scale Scrum (LeSS) are specially developed for complex projects and larger teams in which several Scrum teams work on a product at the same time.

Common challenges when introducing Scrum - stumbling blocks and solutions

Common challenges when introducing Scrum are a lack of support from management or reservations within the team. An experienced Scrum Master can help to promote an agile mindset and highlight the benefits of Scrum within the company.

Scrum in remote teams - agile collaboration

Remote teams can also use the Scrum method. Digital tools such as Jira and Trello enable seamless collaboration and help to ensure transparency and coordination even from a distance.

Tools for the Scrum method - Jira, Trello and co.

Tools such as Jira, Trello or Asana are indispensable for the successful implementation of the Scrum method. They help to maintain an overview, organize tasks and make the project status transparent.

Advanced strategies and best practices in the Scrum framework

The Scrum framework already provides an excellent basis for efficient and flexible working thanks to its clear principles and structures. But with extended strategies and best practices, you can increase the success of your Scrum implementation even further. In the following we go into agile metrics, backlog management, continuous improvement, the combination with Kanban and common mistakes (so-called anti-patterns) that need to be avoided.

Agile metrics and measures in the Scrum framework

To measure progress in the Scrum framework and increase effectiveness, Scrum teams use agile metrics that provide valuable insights into team performance. The most important metrics include:

  • Velocity: This metric shows the average amount of work that a team completes in a sprint. Velocity can help to better plan future sprints and realistically estimate team capacity.
  • Cycle time and lead time: The cycle time measures how long a single task takes to get from start to completion. Lead time measures the time from receipt of a request to its completion. These metrics provide information about the efficiency and speed of the team.
  • Sprint burndown: This graph shows the remaining workload in the current sprint and helps the team to monitor progress on a daily basis. An ideal burndown shows a steadily decreasing line, which indicates that the team is well on track.


Agile metrics enable the Scrum Master
to identify bottlenecks or delays at an early stage and react accordingly. These metrics provide a sound basis for analyzing the workflow and team dynamics and making adjustments where necessary.

Effective backlog management - the role of the product owner

A well-organized and continuously maintained product backlog is crucial for the productivity and success of a Scrum team. Backlog management is one of the central tasks of the product owner and includes the maintenance, prioritization and structuring of requirements. Here are some important strategies for effective backlog management:

  • Clearly prioritized requirements: The product owner must prioritize the requirements so that the team always works on the most important tasks that deliver the greatest value for the product.
  • Regular refinement: Backlog refinement, i.e. the continuous revision and refinement of the backlog, ensures that the requirements are always up-to-date and understandable for the team.
  • Transparency: The product owner ensures that the backlog is transparent for all team members and that everyone knows which tasks are due in the next sprint.

A well-structured product backlog creates clarity and priority in the development process. This structure allows the development team to work more efficiently as they can focus on the most important requirements and it is always clear what needs to be done next.

Continuous Improvement and Kaizen in the Scrum method

Continuous improvement is a core principle of the Scrum framework, which is supportedby regular retrospectives. In these meetings, the team reflects on the process, collaboration and results after each sprint. The aim is to identify and build on strengths, recognize potential for improvement and develop measures for optimization.

The Kaizen principle, an approach of continuous improvement, is often used in the Scrum context and supports the team in learning from each iteration and constantly improving the development process. Through small but continuous improvements, the team can increase its efficiency and quality in the long term.

The regular retrospectives give the team space to share experiences and provide constructive feedback, which in turn contributes to an open and transparent culture. By integrating Kaizen principles, the requirement for continuous optimization is anchored in the Scrum framework, which ultimately increases the quality and efficiency of the product.

Combining Scrum and Kanban - increasing flexibility and transparency

In some projects, it can be useful to combine the Scrum framework with Kanban in order to further optimize the workflow and create transparency. This combination, often referred to as Scrumban, uses the clear structures of Scrum and the visualization of the workflow from Kanban. Here are some advantages of this hybrid method:

  • Increased overview thanks to Kanban boards: Kanban boards make the workflow and progress of each task transparent and help the team to recognize bottlenecks at an early stage.
  • Flexible workflow: The combination of Scrum and Kanban allows teams to work without fixed sprint cycles, which is particularly advantageous in projects without clearly defined sprint goals.
  • Improved adaptability: The continuous updating of the Kanban board and the adaptability of Scrum enable the team to respond more flexibly to changing requirements.

Scrumban is particularly suitable for teams that want to switch from Scrum to an even more flexible method or whose projects constantly contain new requirements. The combination offers a good balance between structure and flexibility and helps teams to increase their productivity.

Scrum antipatterns - avoiding common mistakes

Although the Scrum framework provides a clear structure, there are some common mistakes (antipatterns) that can jeopardize the success of a project. These antipatterns are often caused by misunderstandings or a lack of implementation of the Scrum principles. Here are some typical antipatterns that you should avoid:

  • Unclear roles: If the roles in the Scrum team are not clearly defined, this can lead to overlapping responsibilities or communication problems. It is important that everyone in the team knows exactly what their role and tasks are.
  • Disregarding the “Definition of Done”: Without a clear “Definition of Done”, tasks can be considered “done” even though they do not meet quality standards. This leads to rework and loss of time.
  • Lack of communication: Scrum thrives on open communication. If meetings such as the daily stand-up or the sprint retrospective are neglected, the team can quickly lose sight of the big picture and overlook important information.
  • Scope creep: If the sprint goal is constantly extended by new requirements, the team loses focus and the sprint goals are missed. The product owner should ensure that the scope of the sprint is well defined and is not constantly being changed.

By avoiding these antipatterns, you can improve the efficiency and quality of your Scrum team and ensure that the Scrum principles are implemented consistently. Clear standards, roles and open communication are key to realizing the full potential of the Scrum framework and successfully implementing agile processes.

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Use cases of the Scrum framework

The Scrum framework has proven to be an effective method for organizing projects agilely and efficiently in various areas. Although originally designed for software development, today departments in marketing and sales as well as small companies also use the advantages of the Scrum method. In the following, we present typical use cases of Scrum in various areas of work and show how it helps teams to adapt flexibly to changing requirements.

Scrum in software development - agile working for dynamic projects

Software development is the classic field of application for Scrum. Dynamic working environments, frequently changing requirements and the pressure to deliver high-quality results in a short space of time make Scrum particularly valuable for IT teams. The iterative approach of the Scrum framework and regular feedback loops allow development teams to react quickly to changes and continuously improve their work.

In each sprint, the teams work on delivering functional increments that can be evaluated by the stakeholders. This provides developers with valuable feedback on an ongoing basis, which helps them to adapt the development process at an early stage and avoid errors. Agile metrics such as velocity and sprint burndown allow them to keep an eye on progress at all times, making the planning of future sprints more realistic and efficient.

Scrum in marketing and sales - flexibility and continuous adaptation

Scrum has also become established in marketing and sales in order to make campaigns more flexible and react dynamically to market changes. In these departments, it is often necessary to make short-term adjustments and respond quickly to customer feedback or market requirements. Scrum supports marketing and sales teams by providing them with a structure for regularly reviewing and adjusting targets and measures.

By working in sprints and clearly prioritizing tasks, teams in marketing and sales can work more efficiently and use their resources in a more targeted manner. Sprint planning helps to set clear goals, while daily stand-ups promote communication within the team and ensure a high level of transparency. This makes it easier for teams to integrate last-minute changes and continuously optimize campaigns.

Scrum in small companies - Efficient structures for limited resources

Small companies and start-ups also benefit from the flexibility and structure that Scrum offers. As small teams often work with limited resources and need to react quickly to market changes, Scrum helps them to establish clear communication channels and a structured way of working. Through the principle of self-organization that Scrum teams promote, small companies can increase the efficiency of their teams and boost productivity.

In start-ups, it is often the case that one person takes on several roles. Scrum is particularly helpful here because it enables a clear allocation of roles and prioritization of tasks. The Scrum Master supports the team in process optimization and promotes an agile mindset, while the Product Owner manages product development and ensures that the team works on the most valuable tasks. This clear structure helps small teams to work in a professionally organized manner despite their size and to respond flexibly to customer requirements.

Certifications and further training opportunities for Scrum and SAFe® 6.0

The SAFe® 6.0 certification offers comprehensive further training for anyone who wants to learn the Scrum framework in depth and qualify as a certified expert. The SAFe® 6.0 Scrum Master certification goes beyond the basics of the Scrum Master and is specially developed for those who want to introduce and manage the Scaled Agile Framework (SAFe®) in companies. This certification provides knowledge to scale Scrum to large teams and projects, coordinate complex development environments and apply agile principles at an enterprise level.

SAFe® 6.0 POPM certification for Product Owners

The SAFe® 6.0 Product Owner / Product Manager (POPM) certification is aimed at Product Owners and Product Managers who work in scaled, agile projects. It teaches practical techniques for prioritization, value enhancement and effective collaboration with agile teams in the context of the SAFe® framework.

Further Scrum certifications for Scrum Masters and Product Owners

In addition to the SAFe® 6.0 certifications, there are also other renowned Scrum certification programs:

  • Certified Scrum Master (CSM) and Professional Scrum Master (PSM): These certificates focus on the basics and are ideal for Scrum Masters in self-organized teams.
  • Certified Scrum Product Owner (CSPO): This certification is aimed at Product Owners who wish to deepen the principles of the Scrum framework in their role.

Zero to Hero: Our Scrum Master and Product Owner training courses

Would you like to learn Scrum in a practical and intensive way? Then our Zero to Hero Scrum Master training or Zero to Hero Product Owner training is just right for you. These programs offer you in-depth training and prepare you step by step for your future role.

Whether you opt for a SAFe® 6.0 certification or our Zero to Hero programs: These trainings are the key to a successful career as a Scrum Master or Product Owner.

Conclusion

The Scrum framework has proven itself as a powerful tool for agile working in a wide range of industries. Originally based in software development, today departments in marketing, sales, small companies and even the healthcare sector also use the structure and flexibility that Scrum offers. Through clear role allocations, iterative working methods and continuous feedback loops, Scrum supports teams in reacting to changes and implementing projects efficiently and in a customer-centric manner.

Whether in small teams with limited resources or in dynamic markets with a high need for adaptation – Scrum offers a structured approach that combines adaptability and productivity. Teams that successfully implement Scrum benefit from clear goal alignment, more efficient processes and a culture of continuous improvement. Ultimately, Scrum is a valuable framework that helps companies of all sizes to flexibly meet the challenges of the modern working world and achieve sustainable success.

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